Privacy 01

The fine print

Our Privacy Policy

Last updated July 19, 2026

This is a REALLY long document, and is much easier to read on a computer screen.

This privacy notice for 10BitWorks Hackerspace, doing business as 10BitWorks Makerspace ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at 10bitworks.org, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including membership, donations, events, and communications

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at privacy@10bitworks.org.

Summary of Key Points

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the choices you make. See Section 1 for details.

Do we process any sensitive personal information? No. We do not process sensitive personal information.

Do we receive any information from third parties? No. We do not receive personal information from third parties.

How do we process your information? We process your information to provide and administer our Services, communicate with you, for security purposes, and to comply with law. See Section 2 for details.

With whom do we share personal information? We share information only in specific situations and with specific service providers. See Section 3 for details.

How do we keep your information safe? We have technical and organizational measures in place to protect your information. No electronic transmission or storage system is 100% secure, so we cannot guarantee absolute security. See Section 6 for details.

What are your rights? Depending on your location, you may have certain rights regarding your personal information. See Section 7 for details.

How do I exercise my rights? Contact us at privacy@10bitworks.org or through our contact page at https://10bitworks.org/contact.

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in our programs or Services, participate in activities on the Services, or otherwise contact us.

The personal information we collect may include:

Sensitive Information. We do not process sensitive information.

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Contact preferences
  • Authentication data
  • Billing addresses
  • Emergency contact and relationship information

Payment Data. We may collect data necessary to process your payment if you make purchases or pay membership dues, such as your payment instrument number. All payment data is processed by Stripe. Only single-purpose tokens for authorizing payments are stored; full card numbers are not kept by us. You can review Stripe's privacy notice at https://stripe.com/privacy.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services and for internal analytics.

Our website uses cookies to operate and to support core functionality like member login. See Section 4 for details.

The information we automatically collect includes:

2. How Do We Process Your Information?

  • Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. This may include your IP address, device information, browser type, settings, pages and files viewed, and the date and time of your activity.
  • Device Data. Information about your computer, phone, tablet, or other device you use to access the Services, which may include your IP address, device identification numbers, browser type, hardware model, operating system, and system configuration.
  • Location Data. General location information derived from your IP address. We do not collect precise GPS location data through our website. You can opt out of location-based features through your device settings.

In Short: We process your information to provide and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for the following reasons:

3. When and With Whom Do We Share Your Personal Information?

In Short: We share information only in specific situations with specific service providers.

  • To facilitate account creation and authentication. We may process your information so you can create and log in to your account and keep it in working order.
  • To deliver our Services. We may process your information to provide you with the requested service, including processing membership applications and donations.
  • To respond to inquiries and provide support. We may process your information to respond to your questions and resolve any issues you have.
  • To send administrative information. We may process your information to send you details about our programs and services, changes to our terms and policies, and other necessary communications.
  • To manage membership payments. We may process your information to fulfill and manage membership dues and donation payments through the Services.
  • To request feedback. We may process your information to request feedback about your experience with our Services.
  • To send marketing and organizational communications. We may process the personal information you provide for outreach about programs, events, and organizational updates, in accordance with your communication preferences. You can opt out at any time. See Section 7 for details.
  • To post testimonials. We may post testimonials on our Services that contain personal information, with your prior consent.
  • To protect our Services. We may process your information to keep our Services safe and secure, including fraud monitoring and prevention.
  • To evaluate and improve our Services. We may process your information to identify usage trends and improve our website and programs.
  • To comply with our legal obligations. We may process your information to comply with applicable laws, respond to legal requests, and exercise or defend our legal rights.

We may share your personal information in the following situations:

We do not sell your personal information. We do not share your information with commercial business partners for marketing or promotional purposes.

4. Do We Use Cookies and Other Tracking Technologies?

In Short: We use cookies to operate our website and provide core functionality to members. We do not use cookies for advertising or behavioral tracking.

  • Business Transfers. We may share or transfer your information in connection with any merger, sale of assets, financing, or acquisition of all or a portion of our organization, to the extent applicable to a nonprofit.
  • SMS Communications. Upon your consent, we share your phone number with Twilio to deliver text messages you have opted into. See our Terms of Use for SMS details.
  • Testimonials. If you provide a testimonial and give us permission to post it, your name and statement may be displayed publicly on our website. We will not post testimonials without your prior consent.

We use cookies to operate our website and provide core functionality. We do not use cookies for advertising, behavioral tracking, or interest-based profiling.

Essential cookies

These cookies are necessary for the website to function. They include:

Performance cookies

How to control cookies

You can set your browser to remove or reject cookies through your browser's settings or help menu. Blocking essential cookies may prevent you from logging in to your member account or completing donation transactions. Performance cookies can be blocked without affecting core site functionality.

5. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes in this notice unless otherwise required by law.

  • WordPress authentication cookies (wordpress_logged_in_*, wordpress_sec_*, wp-settings-*). Set when you log in to your member account. These keep you authenticated as you navigate the site and store your dashboard preferences. They expire when your session ends or after a set period depending on whether you chose “Remember Me” at login.
  • CiviCRM session cookies. Set when you interact with our donation forms. These maintain your session during the donation process and expire when you close your browser.
  • WordPress test cookie (wordpress_test_cookie). Used once to confirm your browser accepts cookies. Expires when you close your browser.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required by law (such as tax, accounting, or other legal requirements). We will not keep personal information for longer than twelve (12) months past the termination of your account, unless required by law.

When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it. If deletion is not immediately possible (for example, because your information has been stored in backup archives), we will securely store it and isolate it from further processing until deletion is possible.

  • W3 Total Cache. Our caching plugin may set cookies to manage page caching and improve site loading speed. These do not track your identity or browsing behavior.

6. How Do We Keep Your Information Safe?

In Short: We use reasonable technical and organizational measures to protect your personal information.

We have implemented appropriate technical and organizational security measures designed to protect any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that unauthorized third parties will never be able to defeat our security. Transmission of personal information to and from our Services is at your own risk. You should only access the Services from a secure environment.

7. What Are Your Privacy Rights?

In Short: You may review, change, or request deletion of your information at any time by contacting us.

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise any of these rights, contact us at privacy@10bitworks.org.

Withdrawing your consent: If we are relying on your consent to process your personal information, you may withdraw that consent at any time by contacting us using the details in Section 11. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Opting out of marketing communications: You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in any email we send, replying STOP to any SMS message we send, or contacting us directly. You may still receive service-related messages necessary for account administration and membership management.

Account Information: If you would like to review or update the information in your account, or terminate your account, you may log in to your account settings. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. We may retain some information to prevent fraud, assist with investigations, or comply with legal requirements.

Cookies: Most web browsers accept cookies by default. You can set your browser to remove or reject cookies, though this may affect certain features of our Services, including member login and donation processing. See Section 4 for details on the specific cookies we use.

If you have questions or comments about your privacy rights, email us at privacy@10bitworks.org.

8. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature you can activate to signal your preference not to have browsing activity monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. We do not currently respond to DNT browser signals. If a tracking standard is adopted that we are required to follow in the future, we will update this privacy notice accordingly.

9. Do California Residents Have Specific Privacy Rights?

In Short: Yes, California residents have certain rights regarding their personal information.

California Civil Code Section 1798.83 (the "Shine the Light" law) permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes, and the names and addresses of any such third parties, in the immediately preceding calendar year.

If you are a California resident and would like to make such a request, please contact us using the information in Section 11.

If you are under 18 years of age, reside in California, and have a registered account with our Services, you have the right to request removal of data you publicly post on the Services. To request removal, contact us using the information in Section 11 and include the email address associated with your account and a statement that you reside in California.

10. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with applicable laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible. If we make material changes, we may notify you by posting a notice or by sending you a direct communication. We encourage you to review this notice periodically.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us at:

Email: privacy@10bitworks.org

Post:
10BitWorks Hackerspace
130 W. LaChapelle
San Antonio, TX 78204
United States

12. How Can You Review, Update, or Delete the Data We Collect From You?

You may have the right to request access to the personal information we collect from you, to update that information, or to request deletion of it under applicable law.

To submit a request, contact us at privacy@10bitworks.org or through our contact page at https://10bitworks.org/contact. We will consider and act upon any request in accordance with applicable data protection laws.

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8610 Botts Ln
San Antonio, TX 78217

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