Contact 01

Help Us Help You

We're Here.

We're part-time volunteers willing to help. Most questions have self-serve answers available. This is where you can find them, or reach us when needed.

Start here 02

Find Your Path Below

Questions Routed.

Four common reasons people land on this page. Pick whichever sounds like you. If none of them fit, the form at the bottom is for everything else.

Fig. 01 · routing matrix

// 01

Fastest

FAQ · AI

Quick Question?

Most questions are answered in our FAQs or, try our AI assistant, it won't judge. It knows a lot more than just our hours, tools, memberships, and how to get started. Try it before the form, it’s probably faster.

// 02

Current Members

Community Help

Member Needing Help?

Our Slack system is the fastest way to reach the community for help. An invite came in your welcome email, but is available here if you're logged in:

// 03

In person

Donations

Donate Time or Equipment.

Got a welder gathering dust? A few free hours? The shop is built on what people bring in. Tools, materials, and volunteer time all keep this place running for everyone.

// 04

In person

Press · Groups

Partnerships & Press.

Media coverage, corporate partnerships, event collaborations, sponsored builds. If you've got something in mind, reach out. We're happy to talk it through.

Reach out 03

When You Need a Person

Reach Us Here

Non-urgent - Use the Form. /// In A Rush - Give Us a Call.

Fig. 02 · contact form

Great! We’ve received your information.

// phone

(210) 547-0221

All calls are answered/routed through our AI assistant.

// what to expect

Read by

Volunteer admin team

Expect Reply

Within a few days

Hours

When volunteers have time

Auto-replies

Happen. But, a human follows up.

Visit 04

Visit The Shop

8610 Botts Ln
San Antonio, TX 78217

Visitor Hours

WED    9am – 1pm
THU     9am – 1pm
SAT      9am – 1pm
SUN     9am – 1pm

Or by appointment

Tour the shop